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21 May 2024

The Hidden Dangers of Non-OEM Pump Parts: Why Cheaper Isn’t Always Better

Knockoffs, generics, counterfeits, pirated parts – regardless of the term used, the appeal of third-party aftermarket pump parts and accessories can be strong, especially when saving money is a priority. However, hidden beneath the facade of these seemingly more affordable options are numerous risks and challenges. It is crucial for purchasers to be cautious and informed when considering non-OEM options for their pumps. While these fake components may provide a short-term fix, they often bring significant risks and difficulties that can affect the efficiency, dependability, and safety of your operations. From compromised quality and material composition to the potential voiding of warranties and certifications, the allure of cost-saving measures may quickly give way to unforeseen expenses and liabilities.

Why would a pump user purchase anything but a genuine part made by the official equipment manufacturer (OEM)? Some individuals base their decision on price or availability, while others do not have any deliberate intentions. Replicators, which are third-party parts manufacturers, produce components that closely resemble the products and may even have the same branding, making it difficult for most users to distinguish between them.

If you are opting for third-party aftermarket pump parts because of cost or availability issues, or if you have unknowingly purchased counterfeit products, here are a few good reasons to reconsider your purchasing process and commit to buying only OEM parts and accessories.

1. Quality and Material Composition:

Non-OEM components, despite their visual similarity to OEM components, frequently fail to meet the same standards of quality or material composition. OEM components are meticulously crafted and produced exclusively for the equipment by the original manufacturer, guaranteeing superior quality and compatibility. Non-OEM components may employ less expensive materials or alternative manufacturing techniques, thereby compromising their durability, performance, and reliability.

2. Stringent Testing:

OEM components are subjected to stringent testing procedures to guarantee their compliance with safety, performance, and reliability standards. Conversely, non-OEM parts frequently lack replication of these tests.

Sandpiper® pump parts and accessories undergo precise engineering and rigorous quality testing to ensure exceptional performance. A notable example of this is the endurance testing conducted on all Sandpiper® components. Through thousands of hours of endurance testing, we validate that our products will deliver the promised performance. In contrast, third-party aftermarket manufacturers lack this level of assurance. They simply replicate OEM parts through reverse engineering and offer them at a lower price. However, there is no guarantee that these aftermarket parts adhere to the same manufacturing processes or materials that result from the extensive testing. Although these aftermarket parts may appear identical, there is no certainty that they will meet your expectations in terms of quality and performance. In fact, it is highly likely that they will require more frequent maintenance and operate with reduced efficiency, ultimately increasing the overall cost of owning and operating your pump. Even a slight decrease in efficiency over the lifespan of a pump can result in significant expenses in terms of compressed air or electricity costs. Safety should always be a primary concern for pump users, in addition to prioritizing quality and reliability. When dealing with the pumping of harsh chemicals, it is crucial to avoid using subpar parts that could heighten the risk of corrosion or leaks. The occurrence of pump leaks and failures not only results in expensive downtime but also poses potential dangers to those working alongside you.

3. Shorter Life-cycle:

Non-OEM parts often have a shorter life-cycle than OEM parts due to their inferior quality and lack of testing. Although non-OEM parts may appear to be a cheaper alternative initially, they can lead to increased expenses in the future. More frequent replacements, longer downtime for repairs, and the risk of damaging other components can all result in higher overall costs over time.

4. Warranty and Certifications:

In the same vein, a warranty is included with the purchase of a genuine Sandpiper® pump. However, this warranty is void if any accessory or product without the brand is utilized. Using non-OEM parts may void the factory warranty or industry certifications of the equipment. Manufacturers typically recommend using OEM parts to ensure proper functioning and safety of the equipment. If non-OEM parts are used and problems arise, the manufacturer may refuse to honor the warranty or certification, leaving the user liable for any damages or accidents that occur. This can lead to safety concerns, personal injuries, and potential legal action, such as lawsuits, if the equipment fails or malfunctions due to the use of non-OEM parts.

Certifications such as ATEX and FDA compliance play a crucial role in ensuring that your business meets local regulations and consumer demands. This is why it is important to prioritize obtaining multiple certifications to guarantee customers that the pumps and parts they buy adhere to industry standards and specific application requirements. Unlike replicators, we provide these assurances, as using their products may jeopardize your CE and ATEX certifications.

To prevent unforeseen expenses and repercussions that may arise from using third-party aftermarket parts instead of authentic OEM parts, it is crucial to exclusively purchase parts and accessories from an authorized distributor.

The allure of cost-saving alternatives often leads buyers to consider non-OEM parts for their equipment. However, the initial savings can pale in comparison to the risks and drawbacks associated with these inauthentic components. From compromised quality and shorter lifecycles to potential warranty voidance and safety concerns, the consequences of opting for non-OEM parts can be significant. Therefore, it’s imperative for businesses to prioritize the long-term performance, reliability, and safety of their equipment by investing in OEM parts. While the upfront costs may be higher, the peace of mind and operational integrity provided by genuine components far outweigh any short-term savings. In the realm of pumps and beyond, choosing OEM parts is not just a matter of quality – it’s a commitment to excellence and responsibility that ensures the sustained success of your operations.

AxFlow AQS Liquid Transfer is the sole importer and distributor for Sandpiper® and Versamatic® AODD pumps. Trust us to provide the authentic, high-quality parts and accessories your operations need to maintain peak performance and safety. Choose reliability, choose AxFlow AQS Liquid Transfer.

Do you still have questions? Give our AQS Liquid Transfer team a call on +27 12 548 7204 or fill out our enquiry form, our friendly team will get back to you with first-hand expertise on how to select a borehole pump for your needs.

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